Haus des Ankommens (House of arrival)
Support services at the House of Arrival
The Haus des Ankommens (House of Arrival) is an information center for new immigrants, especially skilled workers from abroad. It is run by the state capital Saarbrücken in cooperation with the Saarland University of Applied Sciences. The House of Arrival is financed by the state capital Saarbrücken and the Saarland Ministry of Work, Social Affairs, Women and Health.
The Welcome Centre in Saarbrücken city centre is open four days a week. Interested parties can come without an appointment.
The House of Arrival
• is a welcome centre for new immigrants, especially skilled workers.
• provides initial information on the authorities, learning German, training, work, recognition of qualifications, leisure, culture, housing, residence, everyday life in Germany and much more.
• provides contacts to other advisory centres, authorities and associations.
• organises information events in person or online.
• arranges mentors.
• provides free and confidential advice.
• provides advisory service without an appointment.
• provides advisory service in several languages and, if necessary, with language mediators.
Advisory service
General advisory service
Important: New opening hours from 1 July 2026
- Mondays and Fridays: 9.00 am to 1.30 pm
- Tuesdays: 12.30 pm to 5.00 pm
- Thursdays: 1.30 pm to 6.00 pm
Specialised advisory service
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Advice for people with disabilities by the Supplementary Independent Participation Counselling Service (EUTB): every second Thursday of the month from 1:30 pm to 4 pm.
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Career advice on apprenticeships in skilled trades by the Chamber of Crafts: on the first Monday of every month from 9:30 a.m. to 2 p.m.
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General advice on training provided by the “ZAra” project of the Centre for Education and Career Saar: every fourth Thursday of the month from 1.30 pm to 6 pm
Events
Informative events are also held at the House of Arrival. You can find the latest information here.
A New Flat – Information on Finding a Flat, the Tenancy Agreement and Everyday Life
An event on this subject will take place on Wednesday, 29 July 2026, at 4:00 p.m. You will receive a concise overview of key terms, rights, and procedures related to housing and you will have the opportunity to ask questions. The event is being held in collaboration with the Familien Info Saarbrücken (FIS), a project of ZBB gGmbH.
Unterlagen - Indypendenz/Shutterstock
Unterlagen - Indypendenz/Shutterstock
Unterlagen - Indypendenz/Shutterstock
Qualification Support – Your Path to Full Recognition of Foreign Qualifications
saaris will present its qualification support program on Wednesday, 5 August 2026. The event is aimed at people with foreign professional or academic qualifications who have already gone through a recognition process and still need to complete additional training to achieve full recognition.
The House of Arrival is now on WhatsApp too!
You can now easily follow us via our new WhatsApp channel and stay up to date with our events, workshops and latest activities.
Important to note:
- You cannot chat with us directly via the channel
- Others cannot see that you are following the channel
- You can leave the channel at any time
My way to Germany
Goethe-Institut Infohouses
The Goethe-Institut's Infohouse at the House of Arrival provides access to the ‘Mein Weg nach Deutschland’ (My Way to Germany) web portal. There you will find information in 30 languages on topics related to everyday life and working life, as well as exercises for learning German. The multimedia contact point is part of the project ‘My Way to Germany. Shaping Successful Migration Routes’, which is co-financed by the European Union (EU) Asylum, Migration and Integration Fund.
Online programme
The Goethe-Institut, as a cooperation partner of the Haus des Ankommens, organises an extensive online programme of events. Every month, several events are offered with information about life in Germany. There are also exercises for learning German.
Don't miss out on events!
Would you like to receive regular updates about events at the House of Arrival? Then subscribe to the Immigration and Integration Office newsletter here.
First steps in Saarbrücken
Gruppeninfo für Pflegekräfte des städtischen Klinikums im Haus des Ankommens - Iryna Tykha
Gruppeninfo für Pflegekräfte des städtischen Klinikums im Haus des Ankommens - Iryna Tykha
Gruppeninfo für Pflegekräfte des städtischen Klinikums im Haus des Ankommens - Iryna Tykha
The first steps in Saarbrücken were the focus of a two-hour group information event at the House of Arrival on November 13, 2024. The guests were 25 nurses from Mexico, India and Ukraine who are employed at the Saarbrücken Municipal Hospital.
address and opening hours
Haus des Ankommens
Betzenstraße 666111 Saarbrücken
oepnv: Haltestelle Saarbahn: Johanneskirche; Bushaltestellen: Johanneskirche, Rathaus, Rabbiner-Rülf-Platz
Phone:
+49 681 39465865
E-mail:
kontakt@hda-sb.de
Website:
www.saarbruecken.de/haus-des-ankommens
Office hours
Monday
9.30 - 14 Uhr
Tuesday, Thursday
13.30 - 18 Uhr
Friday
8.30 - 13 Uhr
bus stop map
Infosheet in several languages
Beratungsteam im Haus des Ankommens - Müller htw saar
Beratungsteam im Haus des Ankommens - Müller htw saar
Beratungsteam im Haus des Ankommens - Müller htw saar
The service team and the sponsors
The service team includes employees from the Saarland University of Applied Sciences, the state capital Saarbrücken, the migration services of Arbeiterwohlfahrt and Caritas as well as the Centre for Education and Career Saar, the Supplementary Independent Participation Counselling (EUTB) Saarland and the Saarland Chamber of Crafts. The International Office of htw saar also provides advisory services.
The Haus des Ankommens is supported by a large network of other partners. These include Diakonie Saar and the German Red Cross as well as the partners from the steering group for the three-year project phase.
About the project House of Arrival
All information about the project House of Arrival, the sponsors, the partner network and the steering committee can be found here.
IN COOPERATION WITH:
CO-FINANCED BY
